To stay competitive in market, the telecom industry is focused to undergo a digital transformation. Their services need to be customer-centric, improve efficiency, and add high-value margins.
The modern-day telecom industry is facing a broad landscape of significant business challenges.
Over the past few years, the industry had witnessed a heavy decline of revenue streams in core areas like voice and text messaging along with severe competition from Over-the-Top service providers.
To stay competitive, the telecom industry is focused to undergo a digital transformation. They are leveraging technologies such as Mobile Edge Computing (MEC), IoT, and 5G.
Their services need to be customer-centric, improve efficiency, and add high-value margins by gradually moving from traditional services.
How the Telecom Industry is Leveraging Digital Transformation?
Telecom industries are going under massive structural change. They are turning their customer channels, content, and communication services digital, resulting in a whole new ecosystem of value, interconnected market, and technology shift.
The providers are trying to adopt high-performing networks to provide what customers need and want in this digital era. Here are the top 8 technological trends that are causing a dramatic change in the telecom industry.